Director of Growth
United States · Remote
Mid-level · Full time
Posted 2 years ago
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Marigold Health is looking for our first Director of Growth to oversee and grow our network of health plan and provider relationships.
 
This person will report directly to the CEO and play a key role in building out our business development function as we enter a period of high growth. Their efforts will be focused on 2 key areas. First, they will act as a force multiplier in our sales efforts with new and existing health plan partners, primarily Medicaid MCOs. This will include qualifying leads, maintaining relationships, designing customer-facing collateral (e.g. proposals, slides), and drafting contracts.
 
Second, they will manage a team of localized managers in each of our markets tasked with driving patient acquisition through agreements with other healthcare providers. This will include designing market-specific strategies to hit enrollment targets and identifying opportunities where provider and health plan needs intersect.
 
If you're excited to apply your expertise in the healthcare system to broaden access to mental health and substance use care at a high-growth startup, we want to hear from you. 
 
About Marigold 
Marigold Health exists to give every person with a mental health or substance use condition a place to feel heard.  We have designed an asynchronous-first treatment program where patients support each other. We believe peers, individuals in recovery themselves who have received training to support others, can empower & engage those least likely to interact with current forms of care.  

What You'll Do

      • Work closely with the CEO and leadership team to design strategies by market segment, including business models and provider-facing product offering(s) 
      • Scope JDs and interview candidates for junior BD roles
      • Maintain central CRM of leads, map organizational targets and relationships; identify and qualify prospects
      • Manage plan accounts ongoing, and identify future revenue and care coordination opportunities 
      • Grow and manage team of provider network managers; support the team in reaching patient acquisition targets through strategizing approaches, creating materials and coaching on relationship-building tactics 
      • Create collateral for all partnership types as needed, including decks and written proposals 
      • Design novel partnership types to increase patient enrollments and quality of care delivered
      • Manage contracting process, including drafting agreements and shepherding negotiation work 
 
Reporting, Schedule and Location: This is a full-time opportunity reporting directly to the Chief Executive Officer. Most team members work virtually from home and are located on the east coast and internationally. You can work remotely anywhere in the US. Most team members work virtually from home and are located on the east coast and internationally. If you prefer in-person work for any portion of the week, we currently have offices in Delaware and Massachusetts. You should expect to be available during east coast hours. Travel to our peer sites is also a part of this role, as COVID-19 protections ease. Travel costs will be covered by the company.  

Your Skills

      • 3-6 years of directly relevant experience in plan and/or provider partnerships, ideally in a mental health or SUD context 
      • Demonstrated experience creating multiple partnerships from end-to-end—identifying a lead, qualification, relationship-building and close 
      • Methodical, effective and flexible pipeline management and CRM maintenance skills 
      • Excellent grasp of the healthcare industry ecosystem, specifically related to regulatory considerations and contractual arrangements  
      • Demonstrated understanding of plan contracting, ideally within Medicaid and/or behavioral health; experience owning contracting and SOW process 
      • Demonstrated success in managing a team to reach targets, and ability to understand and utilize performance metrics to assess progress, prioritize allocation of work, and adjust/change course as needed 
      • Excellent verbal, writing and presentation skills 
      • Ability to rapidly produce high-quality external-facing collateral materials 
      • Ability to self-direct work and prioritization based on highest impact  
 
Nice to have
    • People management experience on a remote team 
    • Experience with digital healthcare implementation and/or operations 
    • Experience working in the community mental health system 

Who You Are

      • Motivated by our mission to give every single patient with a mental health condition a unique voice   
      • Professional and patient when interacting with internal and external stakeholders 
      • Proactive in self-directing your work to areas of high impact  
      • Methodical and organized within an unstructured environment   
      • Prompt, responsive, curious and communicative, especially about new things 
 
Why You’ll Love This Role 
    • Use your partnership-building skills to support an overlooked population 
    • Direct involvement with saving lives by deploying a first-of-its-kind treatment model  
    • Scalable impact as we grow nationally, using technology to expand our reach   
    • Contribute to and gain expertise from a diverse, interdisciplinary team that includes clinicians, data scientists, and peer workers 

Compensation, Benefits and Culture

    • The base salary range for this role is $120-145K, depending on experience. In addition, as part of our founding team, this role will include ownership equity.  
    • Comprehensive healthcare coverage, including fully covered premiums for individuals (with the option to cover dependents for a cost) and a dedicated mental health benefit 
    • 4 weeks of PTO 
    • Computer and equipment provided 
    • Company travel budget and professional development budget as needed 
Interview Process  
After you submit your application, it will be reviewed by the hiring manager and select members of the team. If it seems like we’re a good fit for each other, we will follow up and schedule a 15-30 minute phone call with one of our leaders to get to know you. 
If we jointly decide to move forward, you can plan to (virtually) attend a 45 video interview with the Chief Executive Officer. The final stage would be to meet (2-4) other members of the team via video conference for additional conversations about your approach to collaboration, your relevant experience to current projects, and alignment with our values. All in, you can expect the time commitment for this stage to be 3-4 hours of synchronous interaction, scheduled to fit your needs. 
If you complete interviews, we will provide a decision or clear next step within five business days. We are ready to hire as soon as we find the right candidate. We can’t wait to meet you! 
 
More About Our Company  
Marigold Health is an early-stage, rapidly growing startup providing services for a range of community based mental health and substance use treatment providers as well as national health insurers.  We collaborate with eminent investigators at Brown University and Johns Hopkins and have been publicly recognized by the National Institute on Drug Abuse (NIDA) and the American Psychiatric Association.    
 
Our program is a combination of 1-1 coaching and 24/7 anonymous chat support groups accessed over phone, SMS, and app/web. On the backend, proprietary natural language processing tools scale our peer workforce by augmenting group moderation, automating patient outreach, and sending sentiment-based “alerts” to coordinate care with other providers. Following strong results from our first clinical studies, we are entering a period of rapid growth, and expect to expand from 2 states today to 12 by this time next year. 
 
Our core values are authenticity, candor, and ambition. Inclusion is at the core of what we do. We’re working to bring care to the most underserved and stigmatized patients. We actively welcome applicants from a wealth of different backgrounds (including but not limited to race, gender, educational background, and sexual orientation). We must have diversity on our team and in our mindsets to be successful in moving the needle on the deeply entrenched and systematic challenges we face.    
  
Marigold Health is an equal opportunity employer.  
  
Questions? Email shrenik[at] marigoldhealth.com for more info.  
Marigold Health
Marigold Health uses chat support groups to make substance use treatment more engaging and personalized for vulnerable populations.
Size:  11-50 employees
Funding Level:  Early-stage Startup
Total Amount Raised:  $2.4 M
Year Founded:  2016
Investors
MassChallenge
K50 Ventures
TEDCO
Taz Patel
Raphael Danilo
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